- I can’t log in in the e-shop cause my registration hasn’t been finished.
You received an e-mail after your registration with a registration-link.
If you haven’t received it, maybe cause of your SPAM-filters or a tipping mistake in the address, you can let us know by e-mail info@rckitout.com
- How can I change my personal data?
After you have logged in into your account you can change your personal details such as address and payment method any time in settings.
Products in e-shop
- How can I order out of stock products?
It is not possible to order out of stock products, but we will let you know when product will be back in stock. Just click on „Waiting list“ button at the product, enter your e-mail and confirm. As soon as product is back in stock, you will receive e-mail notification.
- How can I pre-order new product?
Every new coming soon product has own „Pre-order“ button. By clicking on the product will move to your shopping cart, then complete your order and we will dispatch them as soon as product arrive to our warehouse.
Order process
- How can I place my order?
Just choose your product, click on „Add to Cart“, go to Cart, choose shipping and payment methods, enter your personal data, confirm order and make payment.
Payment / shipping
- What payment method should I use?
We accept all major debit and credit cards
- What are shipping costs and when I can expect my order?
We use fast delivery methods depending on orders